Terms & Conditions | ILLUSION ST WEAR

he website and services of the Website www.illusionstrwear.com constitute the electronic store (e-shop) of the sole proprietorship of Sofia Mimikou-ILLUSION ST WEAR (hereinafter "Business"), with activity trading in clothing and footwear. The headquarters of the company is located in Volos, at T. Oikonomaki Street, no. 51B and its branch at Glavani Street, no. 88.

Before any browsing or use of our Website, please read the Terms of Use carefully, as they govern your access and use of the Website. By accessing the Website or using it, you declare that you accept these Terms of Use unconditionally.

The priority of our Company is the excellent service of our customers. This online store provides the opportunity for both our customers and all internet users to be immediately informed about the products we offer, as well as to make their purchases electronically.

 

1. Website user requirements

This website is available to both legal entities and individuals, as long as the latter are over 16 years of age, who have legal capacity and can conclude legally binding agreements under applicable Greek law. In case you do not meet the above conditions, you are not allowed to use the website.

 

2. Intellectual Property Rights and Trademarks

All the design of the website, the text, the graphics, the selection and its settings, are the property of the sole proprietorship of SOFIA MIMIKOU (ILLUSION ST WEAR) and are protected according to the relevant provisions of Greek law, European law and international conventions.

Any copying, analogue / digital recording and mechanical reproduction, distribution, downloading, processing, resale, creation of production or misleading the public about the actual provider of the content of the website is prohibited. Reproduction, republishing, uploading, announcement, dissemination or transmission or any other use of the content in any way or for commercial or other purposes is permitted only with the written permission of the Company or any other legal owner of the above copyrights.

The names, images, logos and insignia that represent the Company or its online store or third parties contracted with them, as well as their products or services, are exclusive marks and insignia of the Company and the online store or and of the above third parties. In any case, their appearance and display on the website and in the online store should in no way be construed as a transfer or assignment of their license or right of use.

 

3. User Responsibility

According to the provisions of the Terms of Use, the user of the Website must on the one hand comply with the applicable laws and regulations, and on the other hand refrain from the following illegal and abusive uses of the content and services of our Company Website.

The User will immediately inform the Company about any use of the Website, which is contrary to these Terms of Use and / or applicable law.

The User is expressly prohibited from:

Distributes content that is illegal, offensive, obscene, pornographic, threatening, defamatory, harassing, harmful to minors or expressing ethnic, racial or other discrimination,

Infringes the copyright or other proprietary rights of third parties, including trademarks and patents, as well as patents,

Includes any virus, malware, malware, pop-up and spam that can cause either temporary or permanent damage / malfunction to any hardware (hardware and software) computer and electronic devices in general or delays, interference and interruptions in the operations of servers or any telecommunication network,

Contain a false statement about the user or imitation of any person (natural or legal).

The User of the Website is obliged not to use it for the execution of the above acts, which may result in the criminal prosecution or the initiation of any civil or administrative proceedings against the Company for acts, which indicatively, and not exclusively, refer to the Criminal Code, specific criminal laws, personal data protection legislation, telecommunications legislation, as well as the relevant legislation of the European Union, the National Telecommunications Commission, the Personal Data Protection Authority and any other Public or Administrative Authority and Service. , as well as for acts that could infringe any right or other legal interest of the Company or a third party.

The User undertakes to provide and maintain appropriate equipment required to access and use the Website and its content, including software.

In the event that any third party takes legal action against the Company for infringing any of its legal property, which falls within the provisions of the Terms of Use in the scope of the User's responsibility, the Company reserves the right to take reductive action against the User. Along with any claims of the third party, the Company reserves the right to demand compensation from the User for violation of the Terms of Use and for any legal consequences arising therefrom.

In any case with the access and use of the Website the user agrees and accepts that the exceptions and limitations of liability set forth in this text are correct and proportionate.

 

4. Personal Data Protection Policy

Visitors to www.illusionstrwear.com may browse its website and use its services and content either as regular visitors or as registered users and for the processing of their personal data due to this access this is valid policy.

The sole proprietorship of Sofia Mimikou (ILLUSION ST WEAR), is responsible for the processing of personal data of the visitor / registered user and controls the processing of his data on the website of services www.illusionstrwear.com.

The purpose of this Privacy Policy is to clarify the manner and reasons for which we use and process your Personal Data, as well as to provide you with the necessary information regarding our privacy practices. Our top priority is the security and privacy of your Personal Data.

This Personal Data Protection Policy is in accordance with the provisions of Regulation (EU) Regulation (EU) 2016/679 on the protection of individuals with regard to the processing of personal data and on the free movement of such data. , as it was incorporated and is in force according to the current Greek legislation. Through this we inform you about what information we collect from you, why it will be used, with whom we will share this information as well as what security procedures we have implemented for the protection of Personal Data.

Specifically, Personal Data means the information that can be linked to your identification as a natural person. Processing is the execution of any task or set of tasks in Personal Data, including: a) data collection, registration or retention, b) data organization or modification, c) data retrieval, retrieval or use, d) data disclosure in a third party (including publication) e) deletion or destruction of data.

Your Personal Data is processed for defined, explicit and legal purposes and is not further processed in a manner incompatible with those purposes (Article 5 par. 1b of Regulation (EU) 2016/679).

 

4.1 Principles on the basis of which we process your Personal Data

Complying with the above Regulation and having as main concern the protection of Personal Data and the information we manage, as well as ensuring the trust of our customers, but also of our suppliers and employees, we have as basic principles in the processing of your data the following:

i. Principle of Legality, Objectivity and Transparency:

We collect your Personal Data solely in a fair, legal, and transparent manner. We subject your personal data to lawful and lawful processing and we maintain full transparency towards you in relation to the way we manage it.

ii. Purpose Restriction Principle:

We collect and process your Personal Data only for specified, express and lawful purposes and do not process it further in a manner incompatible with those purposes.

iii. Data Minimization Principle:

We limit the collection of Personal Data only to those that are directly related and necessary for the purposes for which they were collected. We process the Personal Data, only to the extent that it is appropriate and relevant to the above purposes, while limiting the relevant processing to the measure necessary for these purposes.

iv. Accuracy Principle:

We make reasonable efforts to ensure that the Personal Data under processing is accurate and, where necessary, updated in relation to the purposes of the processing, taking all reasonable steps to promptly delete or correct it in the event of inaccuracy.

v. Principle of Limitation of retention time:

We maintain your Personal Data in a manner consistent with applicable laws and regulations regarding the protection of your Personal Data and not for longer than is necessary for the purposes for which they were collected.

vi. Principle of Integrity and Confidentiality:

We process the Personal Data in a way that guarantees their security, including their protection from unauthorized or illegal processing and accidental loss, destruction or deterioration, using appropriate technical or organizational measures. We do not further process the Personal Data for a purpose other than that for which it was collected. We also do not disclose or transfer your Personal Data to third parties without your consent, unless permitted by law or by contract between us. We do not transmit Personal Data to a third country or international organization, for which there is no adequacy decision of the European Commission according to the GCP. We do not process Personal Data in an automated manner, including profiling.

vii. Accounting Principle:

Our company as a "Personal Data Processing Officer" is fully compliant with applicable law and its specific provisions regarding the processing and protection of Personal Data.

 

4.2 What Personal Data do we collect and process

In particular, the Personal Data that must be provided by each user (whether buying as a visitor or as a registered user) in order to carry out any transaction through our online store are the following:

• his name
• the shipping address of the products
• the billing address of the order (in case it is different from the shipping address)
• complete invoicing details, such as Name, Profession, Tax Office and Tax Identification Number (in case an invoice issue has been selected)
• the mobile and landline number
• his e-mail address.

In addition to the above, the Company also collects and stores the following personal data only for registered users:

• order history
• date of last login to the account
• products in cart or favorites list
• Participate in promotions

In the event that a product or service is requested to be delivered to a third party other than the visitor or registered user, the latter acknowledges that it will be fully responsible for the information and full consent of the person designated as the recipient, for the disclosure of his personal data to our Company, for the sole purpose of delivering to it, the relevant products and assumes full responsibility for any claims of this person vis-μας-vis our Company.

The credit card details used by the visitor or the registered user are not stored in our Company's storage media during the transaction, but are registered directly in a secure environment of the cooperating bank, which has undertaken the routing of the cards.

The visitor, but also the registered user is also informed that for the communication of our Company with him, in the context of article 11 par. 3 of law 3471/2006, we process the contact details that he has declared. Also, that when updates are sent via SMS / viber / email etc. to the registered user for changes in the terms of use of www.illusionstrwear.com with a hyperlink (link), it is possible to record the IP address of the electronic device (mobile, tablet , computer, etc.) to prove that the registered user has received the update. The visitor / registered user is informed that provision of the above mandatory personal data, as well as the details of its transactions are necessary and constitute a prerequisite for the proper execution of the contract for the order and delivery of the products and services. For this reason, his consent is not required for this specific treatment.

 

4.3 Purposes of collection and processing

A. Subject to your express consent, we will use your Personal Data for the following general purposes:

- For the Execution of a contract of sale (Article 6.1.b GCP) :

In order to complete the distance selling, it is necessary to process the personal data provided by the buyer during the registration and registration of his order in the order registration form and the recording and monitoring of his transactions. The purpose of this basic data processing is for each user, the completion of the specific order, the communication and sending informational messages regarding the stages of order processing, providing clarifications related to the order and in general the analysis and information about purchases he has made, the delivery of the order at the place of his choice, the confirmation and identification of each if necessary.

Also any visitor / registered user who uses our online store is informed that its personal data regarding the receipt, execution and delivery of an order, as well as questions regarding purchases, products and services of our Company and orders at www.illusionstrwear.com, will be processed for the purpose of customer service - customers, both by the competent employees of our Company, and by third parties recipients and / or performers of processing on its behalf, within of the execution of an order. These third parties are transport companies, individual or group shipping companies, internet and e-commerce service providers, with which our Company cooperates or may cooperate and which are subject to the special strict data processing conditions agreed with our Company. , as Head of Processing. Our Business requires its employees, webmasters, and third-party affiliates to take all necessary technical and organizational measures (including appropriate policies and procedures, to prevent the disclosure of personal data of visitors / registered users - customers who process and possess and implement procedures for the management and processing of personal data, in a manner that is lawful and protects them in accordance with the GCP.

- For the service of legal interests (Article 6.1.f GCC):

Some form of processing of personal data is necessary for the improvement of the Company's services, the detection of fraud or misuse attempt, any cooperation with judicial and regulatory authorities. Also for the regular information of the visitor and / or the registered user through telephone communication, mail, e-mail, mobile phone message (SMS) or any other suitable means of communication in his contact details, which were legally acquired, in the context of his use www.illusionstrwear.com and if the user does not object to this communication. This information may include information about its products and / or offers and / or contests, communication to conduct research to improve the products and services provided to its users, as well as other promotions and the provision of similar services. purposes. The Company can also communicate with the visitor and / or registered user through messaging services such as Viber, WhatsApp, etc., for reasons of better communication and control of its cost.

- For compliance with a legal obligation (Article 6.1.c GKP):

some user data is retained for tax and accounting purposes.

- Consent:

Filling in his email address by visitor or registered user in the special field of the website www.illusionstrwear.com is a positive consent action for receiving informative / promotional messages.

Β. Processing of Personal Data:

In case of online purchase, the company will process the personal data of the user, as they are declared by him during the creation of his account and / or his order in the data entry form, in order to complete his specific order through the electronic of the store. Each The user of the online store www.illusionstrwear.com has the option to choose two ways in order to complete an online order and declare his personal data:

1. As a regular visitor:

In this case, his personal data will be kept in the records of the Company until the delivery or completion of his specific order and their processing will concern exclusively the execution of the distance selling contract. However, the data proving the transaction will be retained for tax purposes (invoicing document) and its contact data will be used by the Company for commercial communication purposes, unless the user has stated that he does not wish such communication.

2. As a registered user of the online store:

In this case the registered user has created a user account in our online store and his personal data will be kept in the files of the Company until he requests their deletion.

 

4.4 To whom do we disclose Personal Data

The Personal Data we collect is strictly confidential. We do not disclose the Personal Data we collect about you, except as described in this Personal Data Protection and Security Statement or in separate notices provided in connection with specific activities.

We disclose the Personal Data concerning you:

• if requested in accordance with a legal provision or legal procedure.
• law enforcement or other government officials based on a legitimate disclosure request
• when we believe that the disclosure is necessary or appropriate to prevent bodily harm or financial loss or in connection with an investigation into suspected or actual fraudulent or unlawful activity; and
• To the Personal Data Protection Authority, in the event of a breach of Personal Data.
• We also have the right to transfer the Personal Data we hold about you in the event that we sell or transfer all or part of our business or assets (including cases of reorganization, liquidation or liquidation).
• We may share Personal Data with our partners, employees or representatives who perform services on our behalf under our instructions, with the necessary confidentiality commitments to protect your Personal Data.

 

4.5 Retention Time of Personal Data

Your personal data will be deleted as soon as the editing process is completed. Many times, however, the existing legislation, as well as our legal interest, require us to comply with them. In any case, we take care of the security of the Personal Data and their protection.

Your Personal Data from the performance of the contract is retained until the completion of the shipment.

Your Personal Data of your registration on our website is kept until you request your deletion from this service.

 

4.6 What are your rights

The Regulation gives you the following rights, which you can exercise in accordance with applicable law:

Right of access to your personal data: to be informed about which Personal Data we have collected from you and are processed by our Company, their origin, purposes and legal basis for processing them, any recipients or categories of recipients of Personal Data.

Right to correct any inaccurate Personal Data to make it accurate.

Right to fill in any incomplete Personal Data to make it complete.

Right to delete Personal Data in the following cases:

1. When Personal Data is no longer necessary in relation to the purposes for which it was collected or otherwise processed.
2. When you withdraw your consent on which the processing of Personal Data is based and there is no other legal basis for the processing.
3. When Personal Data was processed without the necessary legal basis.
4. When the law provides for the obligation to delete Personal Data.

Right to restrict the processing of Personal Data , in the following cases:

1. When in doubt about the accuracy of Personal Data.
2. When, instead of deleting, you request a restriction on the processing of Personal Data.
3. When the Company no longer needs the Personal Data for processing purposes, but is required of you to establish, exercise or support legal claims.

Right to object to the processing of Personal Data, unless there are compelling and legitimate reasons for the processing that outweigh your interests, rights and freedoms or for the establishment, exercise or support of legal claims by Us.

Portability right: to receive the Personal Data we have collected from you in machine-readable format and send it to another processor

Right to revoke at any time the consent (without retroactive effect) you have given.

For more information regarding the conditions for exercising your rights, as well as your right not to be subject to automated decision-making procedures, you can contact the Data Protection Officer directly at info@illusionstwear.gr to exercise your rights , as well as for any other information. The request for exercise of the rights is free, unless the request is obviously unfounded or excessive.

Right of Complaint : In case you believe that the protection of Personal Data is being violated, you can appeal to the Personal Data Protection Authority: Kifisias 1-3, PC 115 23, Athens, www.dpa.gr. tel .: +30 2106475600, email: contact@dpa.gr.

You also have the right to appeal to the competent judicial authorities.

 

4.7 Technical and Organizational Protection Measures:

Our Company, the processors on its behalf and its added / performance assistants are contractually committed to implement the appropriate technical and organizational measures for the best possible protection of personal data against accidental or unlawful destruction or loss, alteration, illegal disclosure or access to them and generally their illegal processing (including remote access), as well as to ensure the possibility of restoring availability and access to them. These measures aim to ensure a level of security that responds to the risk that the specific data may run, always taking into account the type and criticality of the data, the evolution of technology, the cost of implementation and the nature, the scope, the framework and objectives of each specific treatment, while applying procedures for regular testing, evaluation and evaluation of the effectiveness of these technical and organizational measures. In any case, our Company, the processors on its behalf and its added / fulfilling assistants, are contractually obliged to maintain the confidentiality of personal data and not to disclose or allow access to them, to any third party, without prior notification of their subject except in cases expressly provided by law.

Our Company declares that no other use of the personal data of the visitor / registered user will be made for purposes other than those mentioned in this policy without prior notice and, where required, his consent.

 

5. Cookies Policy

The Website may collect the identities of its users using appropriate technologies, such as cookies and / or Internet Protocol (IP) address tracking. We consider it important to know which cookies are used on our Website and for what reasons . Our goal is to properly inform and protect you, but also the best experience from your visit to our website.

Thus we use cookies for the best possible operation, your proper browsing, linking and moving pages, as well as for the provision of advertising content based on your interests and needs. Cookies are also used to analyze how visitors use our site, how they browse or if they encounter a problem so that we can fix it. All information collected by these cookies is anonymous and is used only to improve the structure and content of the website.

In particular, cookies are small text files, which are stored on the hard drive of each visitor / user and do not receive knowledge of any document or file from his computer. They are used to facilitate the access of the visitor / user regarding the use of specific services and / or its pages, for statistical purposes and in order to determine the areas that are useful or popular.

This information may also include the type of browser used by the visitor / user, the type of computer, its operating system, ISPs, and other such information. In addition, the information system of the website automatically collects information about the sites visited by its visitor / user and about the links to third party websites that it may choose through its use.

The visitor / user can set his program for Internet browsing (web browser) in such a way that it either warns him about the use of cookies in specific services or does not allow the acceptance of the use of cookies in any case. In case the visitor / user of the specific services and pages does not wish the use of cookies for his / her identification, he / she cannot have further access to these services.

Performance and analysis cookies

These cookies collect information about how visitors and registered users use the www.illusionstrwear.com website, IP address, time and duration of access, browser, which pages they visit most often and if they receive error messages from web pages. They are used solely to improve the performance of a website and allow us to collect information about the use you make of our website, including the content you select during your browsing, in order to measure the effectiveness and interaction of consumers with the website and to improve it. These cookies may be provided to us by third party providers of analytical tools but are used only for the purposes related to our website.

In the cookie settings you can find out exactly which performance and analysis cookies we use and state if you consent to their installation. If you use other Google services, this data may be combined by Google to compile your profile as a user for the purpose of displaying personalized ads. We have no control or influence over Google's methods and policies regarding the processing of your data by it. More information about your data processing policy from Google can be found in the Google privacy policy.

Important information: In July 2020, the Court of Justice of the European Union (ECJ) declared European Commission Decision 2016/1250 on the adequacy of the protection afforded by the European privacy shield invalid. Union - United States of America (known as Privacy Shield). Prior to this decision, the transfer of personal data to the US, including the transfer in the case of Google Analytics, was based on this decision of adequacy. This processing is now based on Google's standard data protection clauses (Article 46 of the General Data Protection Regulation) and, in the alternative, on your explicit consent, in accordance with the terms of Article 49 (1) (b) of the GCC, given the absence of an adequacy decision. Furthermore, as personal data subjects, you should be aware that your metadata may be used by Google to create profiles and transmit to its computers in the United States, where competent public and national security authorities may request and gain access. according to the US institutional framework.

Targeting / Advertising Cookies

These cookies are used to provide content that best suits you and your interests. They can be used to send targeted advertising / bids, limit ad impressions, or measure the effectiveness of an advertising campaign. These cookies may be used to remember the websites you have visited to determine which online marketing channels are most effective and allow us to reward external websites and affiliates who have referred you to us.

In the cookie settings you can find out exactly which targeting / advertising cookies we use and state if you consent to their installation.

How to Disable the Use of Cookies

In case you wish to enable or disable the use of cookies from the settings of your browser, depending on your browser, visit the following websites, to learn about the necessary actions.

Internet Explorer http://support.microsoft.com/kb/278835

Firefox http://support.mozilla.org/en- US/kb/delete-cookies-remove-info-websites-stored

Chrome http://support.google.com/accounts/answer/61416?hl=en

Opera

Safari

Safari for iPad and iPhone http://support.apple.com/kb/HT1677

 

6. Limitation of Liability - Disclaimer

The content of the website is available "as is" and does not provide any warranty, express or implied, as to the completeness, correctness, timeliness, commerciality, non-infringement or suitability of this content for any use, application or purpose.

The Company, under any circumstances, including the case of negligence, is not responsible for any kind of damage suffered by the visitor / user of its pages, services, options and contents which it proceeds on its own initiative and with the knowledge of these terms . It also does not guarantee that the pages, services, options and contents will be provided without interruption, without errors, that errors will be corrected or that all questions asked will be answered. Likewise, it does not guarantee that any other related website or servers ("servers") through which content is made available to visitors / users are provided free of "viruses" or other harmful components.

 

7. Applicable law and other terms

The above terms and conditions of use of the website, as well as any modification or change are governed by national law, Community law and relevant international treaties. Any provision of the above terms that is found to be contrary to the above legal framework or becomes invalid, automatically ceases to be valid and is removed from here, without in any way affecting the validity of the other terms. This constitutes the entire agreement between the administrator of the website and the visitor / user of its pages and services and binds only them. No modification of these terms will be considered and will not form part of this agreement unless it has been made in writing and incorporated into it.

For any communication with the webmaster or if you have any problems with the content related to legal or ethical issues, in particular regarding its reproduction and use of copyright, please contact us at:

Sofia Mimikou, ILLUSION ST WEAR, Glavani street, no.88, Volos PC 38221 Tel .: 2421102314 or email: info@illusionstwear.gr

These Website Terms of Use and Privacy Statement published by the Company on 8/11/2021. We may, in our sole discretion, revise the Terms of Use and the Personal Data Protection Policy at any time (the respective version enters into force as soon as it is published). Changes to the Privacy Policy will apply to the information collected as well as to the existing information we hold, from the date the revised version is published.

 

8. General terms of trade

Available products for sale, their features, prices and stock are available at www.illusionstrwear.com and are accessible to all. Users can search for more information about each product by clicking on the product icon.

We make every effort every day to provide consumers all the required information for each product (technical characteristics, prices, etc.). However, in order to reduce any errors, we would recommend that before any completion of your purchase, you contact us in cases where the prices or any other quality feature is beyond the usual and reasonable.

 

8.1 Prices

The prices of the products available through our website are the current prices that apply to Our Company store. At our discretion, special offers and discounts may be offered, as part of our Company's promotional activities. The prices listed in the relevant catalogs under each product include VAT (24%).

 

8.2 Order products

The user has the right to place a valid order through the online store, if he is legally competent, ie he has reached the age of eighteen and is not in court. Orders can also be placed by legal representatives of legal entities.

 

8.3 Withdrawal-Return Policy

If for any reason you wish to return all the order or part thereof, you must do so within 10 business days of receiving it. For any return of order or refund, contact us on the phone of our physical store -2421102314- or electronically by sending a message to the following address: info@illusionstwear.gr.

In case you have received a defective product or found our error in the execution of your order, please contact us at our contact details. In any case, please carefully check the condition of the products as well as the packaging when delivering the order to identify any obvious defects.

If the reason for your return concerns a mistake of our Company, we undertake to bear the cost of returning the product.

Any refunds are made on the condition of the previous return of the products to our Company and if the products:

• They are in their original condition in which they were delivered to you and carefully packaged.
• Tabs have not been removed from the products.
• Shoes must not be worn outdoors.
• Include proof of purchase in the package.

All returns are checked for product integrity. If it is found that a product does not meet the above conditions, you are informed that a refund is not possible. In this case, we resend the products to you at the same time as your shipping costs.

Swimsuits, underwear, socks are NOT returned.

Once the products you return are received, within 5-7 working days we will refund the value of the products by deposit in your bank account, after the amount of 5.00 euros is deducted from the final value, the which corresponds to the cost of shipping, if you wish the return of your order without the fault of our Company. After the refund you are informed by phone. The refund is valid only for the online store of our Company.

For product changes, shipping costs for Greece, for the first time, are FREE. For each subsequent change, the cost is 5.00 euros.

If the products you have chosen for your change are of lower value than the original ones, the money will be refunded by deposit in the bank account you indicate to us or the amount will be credited for any future orders.

If the product is damaged or defective due to a manufacturing defect, you will receive a replacement immediately free of charge. If the damage was caused by improper use, the product will be returned at your own expense.

For orders outside Greece, the shipping costs will be charged.

The address to which the products must be sent for return or change is: Illusion St Wear, Glavani 88, PC 38221, Volos.

 

8.4 Order Cancellation

The order can be canceled before you receive the notification email that your order is ready to ship. You can cancel your order:

• Sending an e-mail to info@illusionstwear.gr requesting the cancellation of the order with its code number.
• By phone at 2421102314.

Orders already received by the courier or shipping company for shipment are NOT canceled.

 

8.5 Warranties

All our products are covered by their manufacturer's warranty. For the provision of a guarantee, the Company will examine the observance of the terms, as they are mentioned by the manufacturer. In any case, for the provision of a guarantee, the product must be accompanied by its purchase document.

 

8.6 Shipping Methods

Collection from the store:

The receipt of your order from our physical store can be done in days and opening hours of the stores and specifically:

Monday-Wednesday-Saturday: 10: 00-15: 00 & amp; Tuesday-Thursday-Friday: 10: 00-15: 00 & amp; 17: 30-21: 00

When your order is ready, you will be notified by email or phone so you can pick it up.

The delivery time of the order can be within a few minutes, if you are informed about its completion, up to five days.

Send to your address / pick up from the store courier :

Shipments are made through ACS and you receive them either at the address you indicate to us or at the nearest General Post Office in your area.

For purchases over 50.00 euros, shipping within Greece is free. For purchases under 50.00 euros the shipping costs amount to 2.50 euros.

Delivery is within 1-3 working days for land and island destinations & amp; within 2-5 working days for inaccessible areas.

Parcels are shipped by us on the same day if the order is placed by 15:00 or the next business day.

Our Company is not responsible for any delays due to force majeure or events that it cannot affect. In the event that for any reason we know that there will be a significant delay we will contact you and inform you.

 

8.7 Payment Methods

GREECE

• Cash on delivery (You pay cash on receipt of your order. Cash on delivery costs 1.50 euros)
• By credit card (Transactions are protected by SSL-128 bit online security systems thus maintaining the highest possible level of security)
• With Paypal (Under strict transaction security requirements imposed by Paypal)
• By deposit in a bank account (Piraeus Bank)

CYPRUS

• By credit card (Transactions are protected by SSL-128 bit online security systems thus maintaining the highest possible level of security)
• With Paypal (Under strict transaction security requirements imposed by Paypal)
• By deposit in a bank account (Piraeus Bank)

ABROAD

• By credit card (Transactions are protected by SSL-128 bit online security systems thus maintaining the highest possible level of security)
• With Paypal (Under strict transaction security requirements imposed by Paypal)

 

BANK ACCOUNTS

PIRAEUS BANK: IBAN : GR11 0171 2580 0062 5813 8005 100

ALPHA BANK: IBAN : GR19 0140 3100 3100 0200 2044 540

Modification of the present terms: www.illusionstrwear.com reserves the right to modify or renew the terms and conditions of transactions. The Company undertakes to update this text for any change or addition to the terms.